Gardening Services Bristol
Privacy Policy
Updated: 24 September 2026
This policy explains how personal information is handled when you visit gardeningservicesbristol.co.uk, contact the gardening team or request a quotation. It applies to information collected through this website, by telephone and through direct correspondence.
Information we may collect
We may collect information that you choose to provide, including your name, email address, telephone number, postcode or service address, the gardening service you are interested in and the details you include in an enquiry. If you send photographs or video to help us understand the work, those files may reveal information about your property or people and objects visible within them.
Basic technical information may also be recorded when you use the website, such as your IP address, browser and device type, pages visited, referring page and cookie or consent preferences. The exact information depends on the services and cookies that are active when you visit.
How we use your information
We may use personal information to respond to an enquiry, understand the requested work, prepare or discuss a quotation, arrange and administer a booking, communicate about the service, respond to feedback or complaints, maintain website security and comply with legal obligations.
Where the law requires consent, for example for non-essential cookies or a particular form of marketing, you may withdraw that consent. Other processing may be necessary to take steps you request before a service is booked, to perform an agreed service, to meet a legal obligation or for a legitimate business purpose that does not override your rights.
Sharing information
Information may be shared only where reasonably necessary to answer your request, arrange or deliver the work, operate and secure the website, obtain professional advice or comply with the law. This may include gardeners or service personnel allocated to the enquiry and providers that support website hosting, forms, email or business administration.
Retention and security
Personal information should be kept only for as long as it is reasonably needed for the purpose for which it was collected, including any legal, accounting or dispute-resolution requirements. Appropriate technical and organisational measures are used to reduce the risk of unauthorised access, loss or misuse, although no internet service can guarantee absolute security.
Cookies
The website uses cookies or similar technologies for functions such as remembering consent choices and, where enabled, understanding website use. You can use the consent controls displayed on the website to accept, reject or change optional categories. Browser settings can also restrict cookies, but doing so may affect some website features.
Your data-protection rights
Depending on the circumstances, UK data-protection law may give you rights to ask for access to your personal information, correction of inaccurate information, deletion, restriction, objection or portability. You may also withdraw consent where consent is the basis for processing. Some rights are subject to legal exceptions.
You may also raise a concern with the UK Information Commissioner’s Office. Information about data-protection rights and complaints is available at ico.org.uk.
Links to other websites
This website may contain links to third-party websites. Their privacy practices are controlled by their own policies, and you should review those policies before providing personal information.
Changes to this policy
This policy may be updated when the website, services or legal requirements change. The latest version will be published on this page with a revised review date.
Contact
For privacy questions or requests, email office@gardeningservicesbristol.co.uk or use the contact page.